Frequently asked questions

Advance payment

An advance payment of between EUR 150 – 1,500 per lodge within 5 days of booking is a valid confirmation. Bank: Raiffeisenkasse Tamsweg on the account of Josef Bogensperger
IBAN: AT793506300000077727
Swift: BIC RVSAAT2S063
Place of jurisdicton: Feldkirchen in Kärnten

Arrival and Departure

Arrival from 12 noon – the lodges are available from 4 p.m. at the latest.
Departure between 9 and 10 a.m.

Bill

The bill can be settled cash or with EC-card. Please note that we do not accept credit cards!

Booking confirmation / Reservation

An advance payment is a valid confirmation. If no payment is made within 10 days, we know that you have chosen otherwise and we will re-let the lodge /apartment on request.

Cancellation

Cancellations are accepted up to 3 months prior to arrival. For cancellations made from three months to one month ahead of planned arrival, you will be charged 50% of the overall price.
For cancellations made from one month to fourteen days ahead of planned arrival, you will be charged 70% of the overall price. Cancellations made within fourteen days of arrival will be charged 100% of the overall rate!

Cancellation

Preparation is everything, that’s why we’d like to provide you with a “Mei Zeit“ check list for your carefree vacation with us.

Oven firelighters (e.g. Husch)
Filter paper no. 4
Detergents (bath detergent, washing-up liquid, dishwasher tabs with rinse aid)
Toilet paper
Additional towels, if needed
Please forward special requests per email prior your arrival
Please notify us about any change in the number of travelling persons